Ride Line provides non-emergent medical transportation service and mileage reimbursement to clients traveling to covered medical services and appointments.
Use our contact options to call the Ride Line or schedule your trip online. Our team can help you arrange eligible transportation and answer questions about your ride.
The Ride Line Transportation Reimbursement Program offers a travel allowance to eligible Oregon Health Plan Plus (OHP+) and InterCommunity Health Network (IHN) clients for certain travel expenses while traveling to and from a covered Medicaid medical service. Clients requesting transportation reimbursement typically have access to a working vehicle or know a friend or family member that is available to drive them to their medical appointment.
All transportation reimbursement requests must be approved before your appointment through Ride Line. Trips not prior authorized are not eligible for reimbursement.
Oregon’s Transportation reimbursement rules are defined under OAR (Oregon Administrative Rules) section(s) 410-136-0800 through 410-136-0820 and in the Division 136 “Medical Transportation Rule Book” available through your case worker or online here.
Find information below about non-emergent transportation options available outside of regular business hours. After hours are 5:01 pm to 7:59 am, including weekends, holidays, and special office closures. Explore how after-hours service may apply and how to access support. Feel free to reach out to listed providers under each county or call the Ride Line toll‑free number and follow the instructions on the recording. For appointments three or more business days in the future, the Member Portal may be used to request a ride.
Use this form for help with mileage reimbursement, QRyde support, or other Ride Line questions. Our team will review your request and follow up with the next steps or information you need.
